1. What type of products do you offer?
We deal in premium women’s bags such as handbags, totes, shoulder bags, and more — all handpicked for international fashion enthusiasts.
2. Do you deliver outside your country?
Yes! We deliver to the majority of countries around the globe.
We have a flat-rate international shipping rate of $5, regardless of where you are based.
3. How long is shipping?
Delivery typically takes 10 to 16 business days, depending on where you are located.
We ship orders within 1–3 business days and provide tracking information when your order has shipped.
4. What payment options do you support?
We support secure payments through:
Visa / MasterCard
PayPal
Apple Pay / Google Pay (where supported)
All payments are encrypted and processed through secure gateways.
5. Can I exchange or return my order?
Yes, we do take back within 7 days of delivery if the product is unused and in the original packaging.
Please refer to our Return & Refund Policy for complete information.
6. What if I get a damaged or incorrect item?
We’re really sorry! If you get your package, please notify us within 48 hours of receiving your package with images of the product and packaging at support@packlore.store, and we’ll sort it out in a jiffy!.
7. Is it safe to shop at Packlore.store?
Yes. Our store employs SSL encryption and secure payment methods.
Your payment and personal details are completely secured.
8. Can I track my order?
After shipping your order, we’ll email you with a tracking link so you can track your delivery.
9. Will I be charged customs or duties?
Certain nations might impose duties on customs. Those are the customer’s responsibility.
We do our best to keep these fees low using optimized delivery protocols.
10. How do I reach you?
You can contact our support team at any time at:
support@packlore.store
Contact Information
Business Name: Packlore store
Business Email:support@packlore.store
Business Number:+1 (425) 353-1011
Business Address: 8004 Mukilteo Speedway, Mukilteo Washington 98275, United States
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Chat Support: 24/7