Return & Refund Policy Packlore.store

At Packlore.store, customer satisfaction is our highest priority. We make sure to take great care in the quality of our products. Nevertheless, if you are not entirely satisfied with your purchase, please go through our return and refund policy below.

1.Eligibility for Returns

We provide returns under the following circumstances:

The product must be unused, unworn, and in original packaging.

Return requests should be made within 7 days of receiving.

The original proof of purchase (receipt or order confirmation) is needed.

We do not accept returns on items damaged from customer abuse or misuse.

2. Items That Cannot Be Returned

Some items are not returnable, such as:

Final sale or non-returnable items

Custom or personalized items

Items that have been returned after 7 days

3. Refunds (If Applicable)

After receiving and inspecting your return, we will send you an e-mail about the status of your refund.

Your refund will be credited to your original payment method within 7–10 business days if approved.

Shipping fees ($5 flat) are not refundable except in case of our mistake (wrong or damaged item).

4. Return Shipping Fees

You are charged return shipping fees.

We suggest shipping with a traceable method to prevent lost packages.

5. Exchanges

We only exchange items if they are defective or damaged when delivered.
To exchange an item, please reach out to us within 48 hours of receiving the item.

6. Damaged or Incorrect Items

If you receive a damaged or wrong item, please reach out to us within 48 hours of delivery.
Share good, clear images of the product and packaging so we can process a refund or replacement.

7. How to Ask for a Return

To start a return, reach out to us at:

 support@packlore.store

Include your:

Order number

Reason for return

Supporting photos (if needed)

Contact Information

Business Name: Packlore store

Business Email:support@packlore.store

Business Number:+1 (425) 353-1011

Business Address: 8004 Mukilteo Speedway, Mukilteo Washington 98275, United States

Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)

Chat Support: 24/7